Yes! We are located in Portland, Oregon at 3363 SE 20th St 97202
Custom orders take 7-13 business days from the time of final approval on your design
Go to your account and reorder there, or purchase your custom product just as you did the first time. You'll get the get started email again, just respond and let us know that you are reordering. Our designers will send you the previous final file to make sure it's correct or you can make changes, then approve it for print.
You will receive a tracking email as soon as your order is fulfilled. We have a 1 to 3 business day timeframe for fulfillment. You can also track your order here : https://allthingsrealestatestore.com/pages/order-tracking-form
They work off site, and it is not effective for them to chat on the phone with customers, so essentially no. It is easier for them to communicate via email, but if it's necessary, yes.
We can definitely try and will do our best to get it to you by a certain date, but if you need a Rush, there is a $20 rush fee and then you would need to upgrade your shipping method to overnight. Just shoot us an email and we can send you an invoice. firstname.lastname@example.org
Both the leather and canvas key tags cannot be printed double sided. Both the leather and canvas key tags have a rough and uncoated backing, not suitable for printing or engraving.
Unfortunately no. What we suggest is that you purchase what you like with us, then take it to a local screen printer to have your log added.
Please allow 24 hours from the time it says it was delivered to show up, (sometimes they will say it was delivered a few hours before it actually is). If the package still isn’t there please reach out to your local USPS office and see if they have the package there for you. If not let us know so we can help with a replacement
Within 30 days of purchase, unused. Just go to: https://allthingsrealestatestore.com/pages/returns
All of our hats are size adjustable
YES! Email us at: email@example.com and tell us what you're looking to do with ATRE Products
Email us at firstname.lastname@example.org and let us know who your following/clientele are and what you'd like to do with working with us
When you are approved, you will receive an email with your dashboard login info and a short tutorial on how to work the affiliate program
We do to most, if you add something to your cart and go to the shipping section, put in your address, it’ll tell you the cost, OR if we don’t ship there
You cannot edit your DIY item from your shopping cart. Please email email@example.com to request an editing link for your DIY item.
Use this text to answer questions in as much detail as possible for your customers.